How to book online

Little Wenlock Village Hall uses the Hallmaster Online Booking System. This brief guide will show you how to make the most of it. A more comprehensive video guide is available here

Any problems  contact our Booking co-ordinator, on 07522 560023 or booking@littlewenlockvillagehall.uk, for more information. 

You can make an online booking request from the booking page by clicking on the + symbol next to the date you wish to book. If you are making a booking request for the first time, you will be asked to enter your contact details and a password so that you can track your booking status, and view any invoices and payments linked to that booking, much in the same way you would with an online shopping website. 

Note: If you do not see the + symbol next to the date of your choice then all booking slots have already been taken for that day.  

Once you have clicked on the + symbol, you will need to complete the rest of the booking request form on the Hall Master site as follows: 

Steps

Complete the sections on the form

1. Whole Hall/Small Hall: If you are booking the Whole Hall, please tick both halls, so that no-one can “double book” the small hall. If you are just booking the small hall, just choose that option, for the correct pricing and the booking officer will make the large hall unavailable. 
2. Booking Name: This is your name for the event you are booking, e.g. Fred’s 60th Celebration, St Mary’s Children’s Hour, Sue’s Party, etc. 
3. Start Date/Time: The start date and time of the event.  
4. End Date/Time: The end date and time of the event. No overnight bookings. 
   • Make sure to click on the green Check Availability button. If there is a clash of bookings at any date or time a red error message will display saying ‘The dates of this booking clash with other dates in the calendar, or they don’t end after they begin’. You can then check the scheduler at the top of the screen to see where the clash is and amend the booking accordingly.  Admin has created a “buffer” between bookings. Note: You cannot proceed with creating a booking request while there is a clash.  
5. Booking Type: This is the general ‘type’ of booking you are making. Choose from the options Little Wenlock Village Hall has setup to indicate what kind of booking this is. If you are unsure what to choose here, contact us.  
6. Description: You can put as much or as little information about the event itself, including prices, what to bring and links to websites etc. that you want your guests and others to see. Please see item on privacy below. 
7. Privacy: There are 3 privacy settings for bookings: In general, make this Private unless you are a business who wants to make details available for the public as advertising. See the Hallmaster video “how to make a booking” for more details 
8. Number of People Attending: Here you are asked to indicate how many people are expected to attend your event. Check our maximum numbers on FAQs 
9. Residents of Little Wenlock Parish: Receive a discount. If it is the first time you’ve booked on Hallmaster contact the Booking co-ordinator who will set this up. On further bookings it should be automatically applied. 
10. Additional Items: Hire of stage is an added cost. No stage, Half or full stage. 
11. Security deposit: Add in a (refundable after the hall is checked) security deposit of £250 if your event is more than 6 hours long or extends after 10pm. Note if this is missed, it will be added when the booking co-ordinator checks the booking, and a revised invoice sent. 
12. Terms & Conditions: Little Wenlock Village Hall has provided terms and conditions documents that you will need to agree to before proceeding with your booking. 

Save Booking: Once completed press Save and the request will automatically be sent to the Little Wenlock Village Hall booking co-ordinator for processing. 

You will also receive an email from Hallmaster confirming that the request has been sent – this is not confirmation of your booking. You will then be taken to your Hallmaster dashboard to log out (in top right-hand corner) or to view your bookings and invoices. You can close the browser tab once you have logged out. 

Make a booking now

Additional information

The booking coordinator will check the details and may send an updated invoice if security deposits line items have been missed. For bookings after 10pm there is an additional extra charge for cleaning, which is carried out the next day. This is £75. This is added onto your Hallmaster booking between 10-10.15pm  

Recurring Bookings: Admin have not enabled recurring bookings, please contact the booking co-ordinator for this facility.  

Additional Bookings: You can always make other booking requests at any time from the Little Wenlock Village Hall Scheduler or by using the Request Booking button in the Bookings page of your Hallmaster Dashboard. 

View your Bookings, Invoice and Payments: Once logged in to your own Hallmaster account, you will see a list of your bookings and check their dates, times and status and any invoices that are due for payment. Please note that payment of the booking deposit invoice must be made in full within 5 days of issue in order for your booking to be confirmed and avoid losing the booking. 

Download and Print Invoices: To view, download and print an invoice from your control panel, go to the Invoicing page or click on the blue Invoicing icon on the far right of the bookings in the Bookings page. You will receive a copy of your invoices by email from the Little Wenlock Village Hall. 

View Payment History: When looking at your invoices click on the blue Shopping Cart icon to see a list of payments against each invoice.